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slate-comet is committed to compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This page provides information about how we handle personal data in accordance with these regulations.

Data Controller

slate-comet acts as the data controller for personal information collected through this website and in the course of providing our services. We determine the purposes and means of processing personal data.

Contact details:
Email: [email protected]
Address: 47 Wireless Lane, London, EC2A 4NP, United Kingdom

Lawful Basis for Processing

We process personal data only when we have a lawful basis to do so. The legal bases we rely upon include:

Contract Performance

When you request our services, we process your data to fulfil our contractual obligations. This includes scheduling appointments, delivering network installation services, and providing follow-up support.

Legitimate Interests

We may process data for our legitimate business interests, such as improving our services, analysing website usage, and maintaining security. We balance these interests against your rights and freedoms.

Consent

Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Legal Obligation

We may process personal data where necessary to comply with legal obligations, such as tax reporting requirements or responding to lawful requests from authorities.

Your Rights Under GDPR

As a data subject, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within one month of receiving a valid request.

Right to Rectification

You have the right to request that we correct any inaccurate personal data or complete any incomplete data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we limit the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making in our services.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Retention periods vary depending on the type of data and the purposes of processing:

International Transfers

Your personal data is primarily processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the relevant authorities.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage. These measures include:

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk, we will also notify affected individuals without undue delay.

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated. The relevant authority for the United Kingdom is:

Information Commissioner's Office (ICO)
Website: ico.org.uk

Contact for Data Protection Queries

For any questions regarding our data protection practices or to exercise your rights, please contact us:

Email: [email protected]
Address: 47 Wireless Lane, London, EC2A 4NP, United Kingdom

Last updated: July 2024