Privacy Policy

This privacy policy explains how slate-comet collects, uses, and protects personal information when you use our website and services. We are committed to ensuring your privacy is protected.

Information We Collect

We may collect the following types of information:

• Name and contact details you provide through our enquiry forms
• Email address for correspondence purposes
• Property details relevant to providing network installation services
• Technical information about your visit including browser type and pages accessed
• Information about your existing network setup when relevant to service delivery

How We Use Your Information

The information we collect is used for the following purposes:

• To respond to your enquiries and provide requested services
• To schedule and deliver network installation appointments
• To send follow-up communications related to services you have received
• To improve our website and service offerings based on usage patterns
• To comply with legal obligations

Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract performance: to fulfil service agreements with you
• Legitimate interests: to operate and improve our business
• Consent: where you have explicitly agreed to specific processing
• Legal obligation: where required by law

Data Storage and Security

Your personal information is stored securely and is only accessible to authorised personnel. We implement appropriate technical and organisational measures to protect against unauthorised access, alteration, disclosure, or destruction of your data.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws.

Sharing Your Information

We do not sell, trade, or transfer your personal information to third parties except in the following circumstances:

• With service providers who assist in operating our business, under strict confidentiality agreements
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our users

Your Rights

Under applicable data protection laws, you have the following rights:

• Right to access the personal data we hold about you
• Right to rectification of inaccurate information
• Right to erasure of your data in certain circumstances
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these other sites. We encourage you to review the privacy policies of any sites you visit.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us:

Email: [email protected]
Address: 47 Wireless Lane, London, EC2A 4NP, United Kingdom

Last updated: July 2024